Production and Operations Management

I. Directing (Half day)

a. Business Strategy and Customer Orientation

b. Operations Strategy

c. Innovation

II. Designing (Half day)

a. Designing Supplier Relationships

b. Product and Service Design

c. Process Design and Control

III. Managing (Full day)

a. Capacity Planning and Management

b. Supply Chain and Supply Relationship Management

c. Inventory Planning and Management

d. Lean Operations and Just-In-Time

e. Project Management

IV. Improving (Full day)

a. Performance Management

b. Quality Management

c. Operations Management and Future Direction

Cost: See Attached Fee Schedule

*Full syllabus with workshop outline and learning outcomes available upon booking